Shipping policy
All orders are typically processed within 2 business days after receiving your order. For items that are low inventory, it make take up to 5 business days. You will receive another notification when your order has shipped.
DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
East Coast |
1 to 2 business days |
$10 |
|
Midwest/South |
1 to 2 business days |
$10 |
|
West Coast |
2 to 3 business days |
$10 |
LOCAL DELIVERY
Free local delivery is available for orders in Indianapolis and surrounding areas.
We will contact you via text message/email with the phone number/email you provided at checkout to notify you on the day of our arrival.
INTERNATIONAL SHIPPING
We offer international shipping to the following countries: Canada, Mexico, UK, EU, and Brazil.
|
Shipping option |
Estimated delivery time |
Price |
|
Canada and Mexico |
2 to 3 business days |
$20 |
|
UK and EU |
2 to 3 business days |
$50 |
|
Brazil |
2 to 3 business days |
$50 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@kezie.co with your name and order number so that we can provide an update.