Shipping policy

ORDR PROCESSING AND SHIPPING  

Shipping charges for your order will be calculated and displayed at checkout. All orders are typically processed within 2 business days after receiving your order. For items that are low inventory, it may take up to 5 business days. You will receive a notification when your order has shipped.

LOCAL DELIVERY

Free local delivery is available for orders in Indianapolis and surrounding areas.
We will contact you via text message/email with the phone number/email you provided at checkout to notify you on the day of our arrival. 

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@kezie.co with your name and order number so that we can review and provide an update.